Jeff Ferguson, Customized Training Coordinator
Bio:
Jeff has over 11 years of experience working with the Center for Business Excellence within Applied Technology Services. He began as a training specialist consulting for and working with various manufacturing companies helping them improve production processes and management techniques. Jeff is certified by the State of Missouri as Supervisor of Adult Vocational Education. He is an American Society for Quality Certified Quality Engineer and Certified Quality Auditor. He is also a certified facilitator for Development Dimensions International (DDI) and Achieve Global (Zenger Miller) interpersonal skills.
Areas of Expertise:
Jeff is available on a daily basis to work with clients and assess the training needed for each individual business. Jeff’s role in the Center for Business Excellence is to find the appropriate person to bring the type of training required for each specific training need. Jeff will work with you to investigate the possibility for grant funding, where applicable, to help offset the costs of training. Some of his areas of expertise include:
- Quality Management Systems development and implementation
- FDA Good Manufacturing Practice development and implementation
- Interpersonal skills
- Shop math
- Blueprint reading
- Documentation
- Grant coordinator
Specialty:
Jeff’s work focuses on helping the incumbent workforce receive the training they need on a timely basis to keep their companies competitive and continually improving. He enjoys working with all aspects of training, striving to create and bring a value-added experience to your company.
Bill Nettelhorst, Training Specialist
Bio:
Bill has over nine years experience working with the Center for Business Excellence within Applied Technology Services. Bill has used many of the tools and methodologies found in today’s most profitable and efficient manufacturing companies. Whether you are looking to begin your ISO compliance/certification journey or move forward with a continuous improvement initiative, Bill is eager to meet with you, assess your needs, and develop a successful plan to deliver the training and organization your company needs. Bill brings over 30 years of manufacturing and technical experience to serve your needs.
Areas of Expertise:
Bill’s services are available on an hourly or project basis and he will work with you to customize the training and consulting needed for your business. Some of his areas of expertise include:
- Quality Management Systems development and implementation
- Gap analysis
- Continuous improvement
- Corrective & preventive action process
- 5S workplace organization
- Technical writing
- Management consulting
Specialty:
Bill’s passion is helping companies achieve general performance improvement and corporate cultural change. Starting with the development of a sound and committed relationship, Bill will work aggressively to ensure your training and development needs are met.
Jim Nappier, Training Specialist
Bio:
Jim has over eight years experience working with the Center for Business Excellence within Applied Technology Services. Through his work with the Center for Business Excellence, Jim has built a reputation for delivering top quality training services to organizations throughout the St. Louis area. His engaging style has helped individuals at all levels become active participants in the learning process. He creates an environment that promotes a desire to learn and results in long term retention. Jim is eager to meet with you, assess your needs, and develop a successful plan to deliver the training and organization your company needs. Jim is a certified facilitator for Development Dimensions International (DDI) and brings over 38 years of manufacturing and technical experience along with four years US Air Force experience as a trainer to serve your needs.
Areas of Expertise:
Jim’s services are available on an hourly or project basis and he will work with you to customize the training and consulting needed for your business. Some of his areas of expertise include:
- Quality Management Systems development and implementation
- Continuous improvement
- Gap analysis
- Interpersonal skills
- Shop math
- Blueprint reading, GD&T
- 5S workplace organization
- Technical writing
- Management consulting
- Safety
Specialty:
Jim’s enthusiasm has always drawn him to training and development for individuals or companies who want to excel in productivity, employee relations and customer satisfaction. His focus on the human interaction skills of leaders has created positive impacts in the various companies he has worked with.
Rita Helgenberg, Training Specialist
Bio:
Rita has two years experience working with the Center for Business Excellence within Applied Technology Services. Prior to joining us, Rita was a consultant and trainer of all levels of Lean Six Sigma, 5S, Lean Enterprise and Process Improvement. She is Six Sigma certified through General Electric. Rita relies on her experience to offer a full range of customized course offerings, customized training and development, and facilitation services. Rita is eager to meet with you, assess your needs, and develop a successful plan to deliver the training and organization your company needs. Rita is a certified facilitator for Development Dimensions International (DDI) and brings nearly 20 years of manufacturing and technical experience to serve your needs.
Areas of Expertise:
Rita’s services are available on an hourly or project basis and she will work with you to customize the training and consulting needed for your business. Some of her areas of expertise include:
- Lean Six Sigma
- 5S workplace organization
- Quality Management Systems development and implementation
- Process improvement
- Gap analysis
- Interpersonal skills
- Project Management
- Industrial engineering
- Ergonomics
- Change acceleration
Specialty:
Rita’s drive to offer quality service in the most efficient manner while satisfying employees is impressive and noticeable in all her projects. She doesn’t just inspire individuals throughout an organization to reach or exceed potential, she also gives them the tools to make it happen. The end result is more than improved performance; it is a transformed workforce with a mission, commitment, and job satisfaction.